Why Choose Chevy Certified Service at Bowman Chevy?

Chevy Service Technician Measuring Tire Tread DepthWhen your car needs a repair or routine maintenance, how do you decide where to go? Choosing Chevy Certified Service is one way to take all the headaches out of the process. With highly-trained professionals, Genuine GM parts, and value-oriented pricing, you’re assured that your car is getting the highest quality of care.

Professional, Factory-Trained Technicians

Our Chevy Certified Service team members are absolute experts on your Chevrolet vehicle. Consistent training keeps them abreast of all the most current information and technology advances, so they’re ready to face every challenge. From routine maintenance like oil changes and tire repairs, to collision bodywork and catastrophic engine problems, our service professionals are ready to diagnose and fix your car.

Value-Oriented Pricing

People often decide to go to the auto shop down the street because they think they’re going to get a better deal. You might be surprised to find out that Chevy Certified Service offers Everyday Value Pricing on many of the most common needs, including tires, brakes, oil changes, batteries, and more. So with the Certified Service team, you’re getting dependable, guaranteed service for competitive prices.

Local and Convenient

Because Chevy Certified Service centers are conveniently located at your local dealership, they’re easy to get to and stocked with Genuine GM parts manufactured specifically for your Chevy. Our technicians understand your vehicle, and as you build a service history with us, we’ll have records of your car’s history down to every last detail.

Online Resources

All the information you need about your vehicle is kept in the Chevrolet Owner Center online – owner’s manuals, warranty information, current recalls, how-to videos, and so much more. Tools for finding tires for your vehicle and auto maintenance frequently-asked-questions are easily accessed, so you’ll never be left in the dark about your car.

Bowman Chevy’s Top-Notch Service Team

Your Chevy Certified Service department at Bowman Chevy is ready to make your vehicle’s maintenance and repairs easy and stress-free. Our service team is the best of the best, with all the latest training and a high level of communication skills. If you’re located in Waterford, Lake Orion, or Oakland County, it’s easy to get to our Clarkston location. Stop in and take a look around our huge inventory while you’re there. We can always help with financing questions, too. Make a date with Bowman Chevy’s Certified Service. Contact us today!

What is My Car Worth?

Red car and moneyMany people wonder what their car is worth, especially when they start thinking about trading into a new one. In our service isle, we have a team member, Gary Marriott, who can tell you just that! Gary, a retired GM employee, specializes in giving customers their vehicles’ current value.

What is a vehicle appraisal? An evaluation of the value of your vehicle by taking into consideration the equipment and upgrades on your model, the mileage, and the total condition it is in. Comparable to the popular Kelly Blue Book, our vehicle appraisal software gives the most accurate and competitive price for your trade-in or vehicle resale value. However, our software goes a step further. Our vehicle appraisal software gives you the most accurate price for your vehicle and compares it to similar vehicles in your area, cars at other dealerships or auto auctions. This ensures the price that you are given is not only accurate, but also competitively priced for your area.

When can you have it appraised? A vehicle can be appraised anytime, but it is important to know the value of your car when your current lease is coming to a close, when your car is due for some expensive repairs, or you are simply just ready to upgrade! You may have more equity in your vehicle than you realize and it could be worth more than you owe!

Where can I get this appraisal? Our free vehicle appraisal center is located right in our service isle. You can pull in, no appointment necessary and run through the quick and easy process. An appraisal can be done while you wait for your vehicle to be serviced and enjoy some popcorn in our lounge.

How do I get my vehicle appraised? There is no catch to this process. Gary is not a sales person and there are no sales tactics or gimmicks to having your vehicle appraised. There are no forms to fill out, no credit evaluations or fees, just simply valuable information about your vehicle. If you have any questions or would like to discuss the possible equity of your vehicle with our resident expert before you bring it in, don’t hesitate to contact Gary and find out more! gmarriott@bowmanchevy.com or 248-625-3080.

Buying a Car Should Be Fun!

Approved car loan application formRyan Hotchkiss, Business Manager, fears that many people don’t look to finance a vehicle because they are afraid of embarrassment or rejection. “Buying a car should be fun,” he says, and “anyone can qualify.” Most dealerships advertise that they can finance anyone, or that everyone is approved, but most people are unsure of what this means or do not think that they will meet the correct qualifications. The truth – Ryan says, is that “anyone can qualify; however, this may come with stipulations.” This means that a buyer may have to put money down on the vehicle, go for a longer-term loan, higher interest rate or finance a less expensive vehicle. There are many great options available and we work with a variety of banks and credit unions in order to make financing work for each individual and situation.

Shop your car – not your credit. Each time you take a test drive – you should not be filling out a credit application. Each time your credit is run it shows as an inquiry on your credit report. While this does not necessarily hurt your score, too many inquiries can cause your score to drop and will also raise red flags when trying to apply for credit. Vehicles are an investment, not just a purchase.  Ryan says to “drive as many cars as possible, educate yourself and know what you are looking for. We can find you exactly what you are looking for, so shop around and compare.” Many dealerships advertise that they can offer you guaranteed financing and will urge you to fill out a credit application for your test drive. Ryan advises against this. Shop around – but buy from someone you trust. The financing process is the same anywhere you go, new or used, so find the car you want and then search for a dealer that you trust. Ryan hopes that we can be that dealership for you, and with an inventory of 400+ new and 150+ used cars with plenty of variety, we hope to help you find exactly what you need  – and finance it at the price you want!

Connect with Ryan on LinkedIn!

See Ryan’s Interview on Independence Television

Chevy Technology Series Part 6: Interior Design

CHEVYBRND198According to the Federal Highway Administration, the average motorist drives 13,476 miles a year. Designers who style the outside of Chevrolet cars and trucks get a great deal of the credit for a vehicle’s image and personality, but a key to long-term customer satisfaction is how much you enjoy the time you spend inside your Chevrolet.

DESIGNING WORLD-CLASS INTERIOR

And it’s up to professionals like Crystal Windham and Dr. Tim Roggenkamp to make sure all those miles you travel are spent in comfort, safety and style. There’s no denying that Chevrolet has moved the needle with the designs of Corvette, Camaro, Malibu and the all-new Impala, but the package isn’t complete unless there’s a world-class interior packaged beneath the stylish skin. For Windham, who directs the design for Chevrolet passenger car interiors including the new Malibu and Impala, and Dr. Roggenkamp, an engineer who conquers noise, vibration and harshness issues, it’s what’s inside that counts.

Interior designers and engineers are quick to make a convincing argument that many of the most significant advancements in automotive technology in the past quarter century are the result of interior refinements — improvements that have been made with increasing demands to serve multiple masters. Style, comfort and durability have long been issues, but add safety enhancements, including the need to place multiple air bags inside those stylish confines, as well as connectivity and infotainment systems, and you have a new set of challenges.

These challenges must be met across the board. Customers for the Spark mini car deserve an interior that is no less satisfying than the one in the 2014 Chevrolet Impala, which “reestablishes what a Chevrolet flagship is, by drawing on a rich heritage of bold and expressive design,” said Mark Reuss, president of General Motors North America.

Untitled-1The Further Refined 2014 Impala

Indeed, the 2014 Impala — available early 2013 — takes interior refinement to the next level. The priority for Impala’s success: “Attention to detail,” said Windham. The obvious boxes were checked: premium materials, such as carefully selected wood accents; a color palette that is contemporary and handsome; carpet and headliner materials that benchmarked properly against premium competition; unique, soft ambient lighting that shines through chrome accents — all that plus user-friendly gauges, switches and controls, and front and rear seats that are as comfortable at the end of a long journey as they are for a trip to the corner store.

With every new vehicle, Windham said interior designers have a specific set of goals — the amount of leg room, for instance, as well as shoulder space, head room and cargo space. With the Impala instrument panel, she was able to give it a pleasing curve that accentuates the Impala trademark dual-cockpit personality, but she was also able to move it forward slightly and “nestle” it into the door pockets, giving the driver and front passenger more room for ingress and egress. “We talk to the exterior designers from day one,” she said. “Constant communication has helped us both raise the bar on what we accomplish.”

Perhaps, though, it’s the little triumphs that make Windham and her staff the proudest. Example: The available 8-inch display screen in the Impala center instrument stack is motorized, allowing access to a compartment behind the screen that has a light, a USB port and some generous, unexpected storage space.

Taking Silence Seriously

On a model like the new Impala, silence is golden — a goal that was met beyond targets. Dr. Roggenkamp said it has long been possible to make a car almost entirely quiet, so long as you didn’t mind the fact that it would weigh as much as a tank. Making a vehicle quiet and light has been a challenge largely addressed by new materials that either block sound or absorb it.

Among the tools in his kit is acoustic-laminated glass, used in the 2013 Malibu, the quietest Malibu yet. Typical laminated glass is two sheets of glass, with a laminate in the middle. In acoustic-laminated glass, that laminate is special, and it is “amazingly effective in cutting wind noise and high-frequency road noise,” Dr. Roggenkamp said. Chevrolet is also near the forefront of active noise cancellation — generating a low-frequency sound from speakers, in response to engine noise detected by in-cockpit microphones, that cancels out the offending frequencies — a technology already available on the Chevrolet Equinox.

Cruze Seals the Deal

Similarly important is simply sealing the car. “You know how you can be in a room, and you barely open the door, and a surprising amount of noise comes through? It’s that way with a car — sealing it properly keeps the noise out,” Dr. Roggenkamp said. The doors in the Chevrolet Cruze, for instance, have triple seals and feature fiberglass “blankets” that serve as water, airflow and noise barriers. Doors close with a solid, precise sound, and no resonance. There are, in fact, 30 distinct acoustical treatments in Cruze — including that acoustic-laminated windshield. Noise-reducing technologies are applied across the lineup, making every vehicle as quiet as possible. 

Spark has seals installed along the hood lines and between the rear edge of the hood and air induction panel that are designed to eliminate potential sources of noise. Nylon baffles and expanding foam in hollow sections of the body structure close out the passages to eliminate transfer paths of noise. An acoustic headliner isolates and dampens interior noise, and damping patches on the interior body structure, as well as extensive sealing throughout the vehicle, reduce sound by putting acoustic treatments in strategic locations.

Dr. Roggenkamp, a self-professed “sound geek,” has worked on noise and vibration issues since 1985, and he said the progress made in his specialty is dramatic. “I know we’ve come through with a really good product when I take a new Chevrolet home and my wife says, unsolicited, ‘This is really quiet.’ Then I know we’ve done a good job.”

Windham said one of the biggest changes she has seen in her 18-year career is how much computer-aided design and analysis have helped her do her job. “For example, they can help guide the location and placement of the gauges and controls, and provide a great foundation for seat comfort.” But, she said, “They are not a complete substitute for the final human interface and verification. The human factor is important — and I think anyone who sits down in the new Impala will see that we’ve done our homework, and then some.”

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